Your privacy is very important to Belly Monk. Keeping this in mind, we would like to be transparent about how we collect, use, communicate, disclose and make use of your personal information. The following outlines Belly Monk’s privacy policy.
What we collect
- Name
- Contact information including email address
- Demographic information such as postcode, preferences and interests
- Other information relevant to customer surveys and/or offers
What we do with the information we gather
We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:
Process and track your order
- Provide the services you request
- Contact you about the status of an order
- Send you Belly Monk email updates
- Internal record keeping.
- We may use the information to improve our products and services.
- We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided.
Security
Belly Monk, LLC. we respect your concerns about information security. Belly Monk is committed to protecting the security of the information we collect and maintain of our most important asset – our customers.
How We Protect Information about our Customers
- Industry-standard SSL (Secure Sockets Layer) encryption is always used to protect your purchase information while in transit.
- We do not keep or gather or collect your personal information in any way.
- We do not keep your credit card information. It is securely processed through Stripe Payment Gateway.
- We authorize your card through Stripe Payment gateway. Your card will never be charged till we process your order, ensuring 100% correct and valid information, assuring everything you ordered is in stock and ready for delivery.
Email Security
- Belly Monk will never initiate the request for your account password or any other sensitive account information, such as your credit card.
- We only ask to verify your identity by asking for non-critical information, such as your account user name, shipping address or past order information if you contact Belly Monk Customer Support.
- If you have received a suspicious email that appears to have come from Belly Monk or have concerns about an email request you have received from Belly Monk, please forward the email to service@bellymonk.com.
On the Phone
- When you call Belly Monk Customer Support, we may verify your identity by asking for information such as your current shipping address,
- Belly Monk does not store any credit card information. Therefore, under no circumstance will any Belly Monk Customer Support or other Belly Monk staff ask for your full credit card number or account password.
Fraud
If you suspect that any account information has been compromised or fraudulent charges have been made on your Belly Monk account, please contact Customer Support (http://bellymonk.com/betabelly/magento/index.php/contacts/) immediately for assistance.
Updates to this Information Security Policy
This Information Security Policy may be updated periodically and without prior notice to you to reflect changes in our information security practices. We will post a prominent notice on our website to notify you of any significant changes to our Information Security Policy and indicate at the bottom of the policy when it was most recently updated.
We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.
You may request details of personal information which we hold about you under the Data Protection Act 1998. A small fee will be payable. If you would like a copy of the information held on you please write to {{config path=”general/store_information/address”}}.
If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect.